With integrity and heart, we have responded to our customers' needs and expectations and built names for ourselves: East Jordan Iron Works, Cavanagh, Norinco, McCoy, and Havestock. Our family heritage and legacy have been the cornerstone of our journey and our inspiration to grow.
We've been on parallel paths: committed to creating the best infrastructure access solutions for our customers and backing them with unparalleled customer care. This commitment is our common bond. It melts distance, cultures and language. It's what strengthens us as a company under our new name EJ.
Together, we are the world leader in the design, manufacture and distribution of access covers and gratings for water, sewer, drainage, telecommunications and utility networks.
As a worldwide company, we excel at serving our customers by leveraging our global and local strengths. To ensure every customer benefits from our global learning we collaborate across departments. From Design to Manufacture, Research to Customer Care - from North America to France, Australia to Ireland - we share facts, data and developments across all disciplines.
This expertise includes the intelligence we gain through in-house research, on-road testing,and through participation in standards committees around the world. Our research and collaboration give us the edge in creating the best infrastructure solutions available -solutions that lead the industry, act as best-in-class benchmarks, and satisfy the most demanding customer expectation.
Our distribution network, manufacturing facilities, and highly developed understanding of local cultures and standards puts us in a perfect place to back our solutions with knowledgeable and responsive customer service. Our modern, regional production capabilities put inventories within quick reach of our customers. The result: Our customers have unrivaled access to innovations, inventories and service in the field.
Along with our distributors and agents, we take pride in what we do. We are honest and genuinely committed to creating and maintaining real, long-lasting relationships. We work where you work, we live where you live. We hire the right people, and give them superior knowledge. It is our employees' world-class knowledge and expertise that continues to keep us leading in our globally competitive industry.
We are fortunate to have a long history of attracting and retaining outstanding people. Our workforce is diverse, knowledgeable and loyal and often includes multiple generations from the same family. Our passionate and dedicated teams repeatedly earn recognition for their high degree of professionalism.
Through the years, we've forged strong bonds with our customers. As a company with strong roots in family and heritage, it's no wonder that we regard our customers as part of our family as well. We call it our customer connection and we continuously strive to improve it by: