EJ Group, Inc. (EJ) is committed to following the standards set by national laws, international law in addition to EJ's policies and ethics.
This policy covers and describes the type of information, including personal data under the meaning of the Data Protection Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and “personal information” under the meaning of the Australian Privacy Act 1988 (Cth) as amended from time to time) that EJ, as data controller, collects via the www.ejco.com website (hereinafter the “Website”). In this document personal data and personal information are referred to as “Personal Data”.
In broad terms, Personal Data is information relating to a particular individual who can be identified. Information is not Personal Data where the information cannot be linked to an identifiable individual.
If a Website user creates a Website profile, for example, to use the “Contact us” page or to request literature, the user becomes a “registered user”. The following Personal Data may be collected from Website users seeking to become registered users:
If you want to use a pseudonym or remain anonymous when dealing with us, you should notify us by email message to firstname.lastname@example.org (in Europe, the Middle East and Africa) or email@example.com (for all other global regions) and we will try to accommodate your request, subject to our ability to provide this service.
We collect Personal Data in three primary ways:
We generally collect and use Personal Data from Website users for the following purposes:
We may also use the Personal Data provided by you in user surveys regarding the experience you had, to help us better understand and respond to our customers' needs and interests and to take into account our customers’ feedback.
We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help us develop and improve the Website.
We take reasonable steps to use and disclose personal information for the primary purpose for which we collect it, however, the Personal Data we collect may also be used or disclosed by us for other secondary purposes that are within your reasonable expectations and that are related to our primary purposes of collection.
The data controller is the authority who determines the content, means and use of the Personal Data. EJ EMEA is the entity with this primary authority. Data which relates to customers in the European, Middle East and Africa regions is coordinated by EJ EMEA.
For the same purposes as explained above, EJ may share your Personal Data with:
Otherwise, Personal Data will only be disclosed when in compliance with fraud prevention, legal action, law enforcement or as permitted by applicable privacy laws.
All Personal Data collected on this Website is stored on secure servers in the United States of America (USA) owned by EJ USA, Inc.
Personal Data stored on its USA servers may be accessed from, or sent to Europe and other countries and may be re-exported to the USA, together with additional Personal Data collected in Europe and other countries.
As a result of you providing your Personal Data, you are advised that this data will be transferred to the USA and that the USA is not recognized as providing the same level of protection to your Personal Data as in some global areas such as Europe and Australia.
In order to ensure an adequate level of protection to your Personal Data:
Personal information may also be disclosed when in compliance with fraud prevention, legal action, and/or law enforcement.
We may hold Personal Data physically at our premises and electronically on secure servers.
All Personal Data we collect is kept confidential and protected from unauthorized use by non-authorized third parties, dissemination, alteration, damage or publication, in strict accordance with international privacy laws and our internal policies.
We secure the Personal Data we hold in numerous ways, including by using passwords and firewalls, storing Personal Data on secure servers and implementing physical security systems to ensure that only our authorized personnel are permitted to access your Personal Data.
In accordance with local applicable laws, you have a right to access, modify, rectify and delete any Personal Data EJ holds about you.
For registered users, you can either change your Personal Data from the Personal Information page found on the My Account page or send an email to firstname.lastname@example.org (in Europe, the Middle East and Africa) or email@example.com (for all other global regions). to request that the account be canceled and the personal data be removed from the system.
If you want to complain about an interference with your privacy, you must follow the following process: